Design Leadership
I lead design teams and grow the people on them.
I have led teams at seven companies and managed managers. I coach designers, build the habits that keep teams aligned, and ship work at public scale.
Featured case study
Seven companies · 25+ years
Leading design across seven companies
I led teams at Burton Group, LANDesk, FamilySearch, DISH Digital, Ivanti, HealthEquity and GEP.
At Ivanti I needed trained practitioners. I hired a new intern every summer, and they grew into well-trained UX researchers and designers.
More work
More leadership work
Redesigning a site for 5 million daily page views
FamilySearch · Consumer
I led a complete page redesign and launch. FamilySearch’s own 2012 report cites over 5 million average daily page views.
Unifying portals for 12 million accounts
HealthEquity · Fintech and healthcare
I led the team that merged HealthEquity and WageWorks into one platform across more than 12 million accounts.
Keeping designers in three countries aligned
GEP Worldwide · Enterprise SaaS
At GEP I managed eight people across the U.S., India and Romania. I grew the team one person at a time, and six of them worked on design systems and accessibility.
Coaching and mentoring designers
Becoming UX · Coaching
I coach designers on their skills and their careers, using a UX capability matrix to show where each person wants to grow. Read my thoughts on managing and mentoring.
Building or rebuilding a design team?
Tell me where your team is today. I will tell you where I would start.